Terms and Conditions Alpha66 – Complete Platform Usage Guide

Welcome to alpha66, an online gaming platform operated by alpha66 ("Company", "we", "us"). By accessing, registering for, or using any part of the alpha66 platform — whether through the official website at alpha66.bar, mobile app, or any other digital channel operated by us – you agree to be bound by the terms and conditions set out in this document.

These terms and conditions ("Terms") constitute a binding agreement between you as the user and alpha66. They govern all aspects of your use of our platform, including account registration, deposits, withdrawals, bonus usage, participation in games, and all other interactions with our platform.

These Terms should be read in conjunction with Privacy Policy and guide Responsible Gaming which forms part of the overall agreement between you and alpha66.

To register and use the alpha66 platform, you must meet all of the following eligibility requirements:

• You are at least 18 years old or have reached the minimum legal age for online gaming as required in your region of residence, whichever is higher.
• You are a legally competent individual to enter into a binding agreement.
• You are registering as a private individual and not as a representative of any company, organisation, or commercial entity.
• You are not on any blacklist issued by any regulatory body or gaming authority.
• Your use of the alpha66 platform is legally permitted in the region or country where you reside.

Alpha66 reserves the right to request identity verification (KYC – Know Your Customer) at any time to confirm that you meet these eligibility requirements. Documents that may be required include a copy of a valid national ID, driver's licence, or passport.

Each user is only permitted to hold one (1) account on the alpha66 platform. Holding multiple accounts — whether using the same or different information — is a serious violation of these terms.

When registering, you agree to:

• Providing accurate, complete, and up-to-date information including your full name, date of birth, email address, and valid mobile number.
• Updating your account information should any changes occur to your personal details.
• Keeping your account username and password confidential.
• Report to the alpha66 support team immediately if you suspect your account has been accessed without authorisation.

You are solely responsible for all activities carried out through your account. Alpha66 shall not be liable for any losses arising from unauthorised use of your account resulting from your own negligence in safeguarding your login credentials.

All financial transactions on the alpha66 platform are processed through a secure, integrated payment system. Accepted payment methods include DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and local bank transfers.

Deposit conditions:

• The minimum deposit is RM 20 per transaction, unless otherwise stated in specific promotion terms.
• All deposits must use a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Alpha66 does not charge any processing fees for deposits.

Withdrawal conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals are processed within 1 to 3 business days, depending on the selected method and KYC verification process.
• Withdrawals can only be made to a bank account or e-wallet registered under the same name as your alpha66 account.
• Alpha66 reserves the right to request additional documents for verification purposes before processing withdrawals that exceed certain limits.

Alpha66 offers a variety of bonuses and promotions from time to time. All such offers are subject to the specific terms and conditions stated in each respective promotion, which form part of these terms upon your acceptance of any offer.

General terms applicable to all bonuses:

• Each bonus has a wagering requirement that must be fulfilled before any withdrawal from bonus funds is permitted.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Users with multiple accounts are not eligible for any bonuses.
• Alpha66 reserves the right to void any bonus obtained through illegitimate means, including system exploitation or coordination across multiple accounts.
• Bonuses have a set validity period. Any bonus not used within that period will expire automatically.

All games available on the alpha66 platform — including Live Casino, Fish Shooting Games, video slots, and bingo — are operated in accordance with the game rules set by their respective game providers.

• Each game has its own rules, accessible via the "Info" or "Rules" button within the game interface.
• All game outcomes based on random numbers are generated by an independently audited RNG (Random Number Generator) system and cannot be manipulated by any party.
• In the event of a technical fault or disruption during an active game session, alpha66 will resolve the issue based on the transaction records stored in our system.
• In the event of a discrepancy between what is displayed on the user's screen and alpha66's server records, our server records shall be final.

Alpha66 reserves the right to suspend any games for maintenance, system updates, or in the event of a technical disruption. Users will be notified in advance where scheduled maintenance is required.

Users of the alpha66 platform are strictly prohibited from doing any of the following:

• Registering or operating more than one account.
• Sharing your account with another individual or allowing a third party to access your account.
• Using automated software, bots, scripts, or any tools designed to exploit or manipulate the gaming system.
• Colluding with other players to gain an unfair advantage in games.
• Attempting to hack, breach, or interfere with the operations of the alpha66 platform.
• Using credit card information or payment methods that do not belong to you.
• Spreading false or misleading information about alpha66 to third parties.
• Using the platform for advertising or marketing purposes without prior written consent from alpha66.

Alpha66 reserves the right to suspend or terminate a user's account at any time in the event of a breach of these terms, or for the following reasons:

• Suspected fraud or illegal activity.
• Information provided during registration is found to be inaccurate or false.
• Requests from relevant authorities or regulatory bodies.
• The user fails to comply with KYC verification requests within the specified timeframe.

Users may also request to close their own account at any time by contacting the alpha66 customer support team. Any remaining balance in the account (after deducting any bonus funds that have not met the wagering requirements) will be returned via the original payment method within a reasonable timeframe.

To the extent permitted by applicable law, alpha66 shall not be liable for:

• Any financial losses incurred from use of the platform, including in-game losses.
• Service disruptions caused by factors beyond our control, including internet outages, third-party infrastructure issues, or extraordinary events (force majeure).
• Any indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Third-party content or services that may be accessible through our platform.

Alpha66 is fully committed to responsible gaming practices. We believe that gaming should be a source of entertainment, not a cause of financial stress or personal problems.

We provide the following tools to help users manage their gaming habits:

• Daily / weekly / monthly deposit limits – set your own deposit limit.
• Loss limits – limit the amount you can lose within a given period.
• Session time limits – set your maximum play time duration.
• Self-Exclusion – suspend your account for a set period of time if needed.
• Permanent account closure – permanently close your account if you choose to stop.

If you feel that gaming is beginning to have a negative impact on your life, please visit the Responsible Gaming or contact our support team for assistance and guidance.

Alpha66 reserves the right to revise, update, or modify these terms and conditions at any time at our sole discretion. Such changes may be made for reasons including compliance with legislative updates, service improvements, or changes to the company's operating policies.

When these terms are updated:

• The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment.
• Users will be notified of material changes via in-platform notifications or their registered email.
• Continued use of the platform after the amendment's effective date constitutes your acceptance of the updated terms.

These terms and conditions are governed by the laws applicable to the operation of the alpha66 platform. Any disputes arising from or relating to these terms shall first be resolved through good-faith negotiation between both parties.

If resolution through negotiation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with the prescribed procedures, and the arbitration decision shall be final and binding on both parties.

You agree that any claim or legal action relating to the use of the alpha66 platform must be initiated within one (1) year of the date of the incident giving rise to such claim, failing which the claim shall be permanently barred.